| “We want to avoid redundancies” Tom Theves (Photo: Blitz Archive) |
Par: Brian Power | Publié le 06.03.2009 0:00
HR: Best practices during a downturn
The HR advantages of the scheme are clear. Employees are still identified with the company, which suits both parties, and they can resume their previous function relatively quickly, meaning the company can regain old levels of productivity as painlessly as possible once temporary difficulties have been overcome.
Dexia: the avant-garde
Having encountered a crisis of its own in 2003, Christian Scharff outlined Dexia’s evasive action at the coalface of human resource uncertainty. Their solution was apt and canny, placing an emphasis on restructuring the profile of the workforce in order to minimise redundancies. Among the steps taken was the introduction of “career breaks”, which granted extended periods of leave to allow staff to follow personal projects and fulfill personal ambitions while the company regrouped. According to Scharff, they often returned more dedicated and grateful to the company for affording them these chances. The company also exchanged with employees a percentage of salary for increased holidays, again shifting the work/life balance towards the latter. From affording staff the chance to spend more time outside work in the medium term, Dexia then increased the proportion of part-timers on their books from 9% pre-2003 to today’s level of 27%.
Finally, the company increased levels of internal movement and training, seeking to hire and transfer from within wherever possible. While this offered, and continues to offer, an incentive to ambitious members of staff, whether it could also breed resentment is a moot point. What is clear is this: the plan employed by Dexia took individuals into account as well as company figures. That, in itself, is commendable, and cushioning the blow to individual employees also cushioned the blow for Dexia as a whole.
Significant changes will always be invasive. The best HR practices seek to minimise that invasiveness. There are different methods of implementation but the overall goal of avoiding redundancies keeps things steady. From that platform, the tools can be forged to emerge from these times.

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